Platforms & Tools
At DDS IT we don’t just clip the ticket. Before we recommend a platform, we make sure it stacks up against the alternatives, makes commercial sense for New Zealand businesses and does exactly what you need it to.
At DDS IT we don’t just clip the ticket. Before we recommend a platform, we make sure it stacks up against the alternatives, makes commercial sense for New Zealand businesses and does exactly what you need it to.
Our platform specialists can assist you with your integration needs, including interfacing your ITSM/ESM platform with other IT systems and services. These services include enterprise architecture, integration tool selection, integration mapping and design, web services development and cloud services analysis and selection.
Our business process automation (BPA) specialists can assist you with the automation of your business and service processes. These services include BPA tool and rules engine selection, business requirements definition, process standardisation, process mapping, process analysis, process redesign, business process management and process cost analysis.
Ivanti Service Manager is a flexible and complete cloud-optimised ITSM solution. By automating workflows, it eliminates costly manual processes while making your business more efficient, compliant, and secure. Whether you’re looking for an IT help desk / support ticket solution or need to perform more advanced ITIL service management processes, an Ivanti Service Manager solution can easily scale and adapt to meet your specific business needs.
• Proven, robust IT service management solution
• Transforms help desks and support teams into strategic business enablers
• Optimised for the cloud but also available on-premises
• Helps IT teams administer world-class service management
In today’s digital workplace, employees expect human resources (HR) to deliver real-time and on demand services, but that’s easier said than done.HR is at the heart of every organization and as a result is responsible for making the organization hum as well as influencing the experience of each and every employee. However, many HR teams rely on disparate systems and outdated technology like email, spreadsheets, intranet sites, and a patchwork of applications, making it very difficult to deliver a consistent and streamlined experience across the company.
A Streamlined Approach to HR Service Management Ivanti Neurons for HR is integrated with the Ivanti Neurons platform and Ivanti Neurons for ITSM—so you can use the tools already in place to help your company’s HR team make the move to advanced service delivery. With Ivanti Neurons for HR , you can:
Datadog is the essential monitoring platform for cloud applications, bringing together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
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